Vistraal Private Limited sells digital services only. No physical goods are sold or shipped, so no courier, logistics, or shipping charges apply to any purchase. All products and services are delivered electronically to your account, browser, or device.
| Product | What you receive | Delivery timeline |
|---|---|---|
| Naadham | Minute credits added to your account; AI receptionist activation | Instant — credits reflect in your dashboard immediately upon successful payment. New accounts are typically live (agent configured, test call available) within ~3 minutes of signup. |
| SitesFare | Plan features, add-ons, storage upgrades | Instant — features activate on your account immediately upon successful payment. Custom domain and email provisioning depend on DNS propagation and typically complete within 24–48 hours. |
| PillCycle | App download; in-app features | Instant — via the Apple App Store. In-app purchases activate immediately per Apple's delivery mechanism. |
| AI Marketplace | API credits; access keys to purchased agents | Instant — API keys and credits are issued to your account immediately upon successful payment. |
Every successful purchase generates an on-screen confirmation and an email receipt to your registered email address, including the transaction ID issued by our payment partner (Razorpay or Stripe). Your account dashboard always reflects your current credits, plan, and entitlements.
Payments that fail at the gateway are automatically reversed by the payment partner per their timelines (typically 5–7 business days).
Our services are available worldwide over the internet, subject to product-specific constraints (for example, PillCycle is currently available on the Apple App Store; Naadham telephony availability varies by country and applicable telecom regulation). It is your responsibility to ensure your use complies with local law.
Vistraal Private Limited
2/3B,Madanapalle,Andhra Pradesh,India,517325
Email: feedback@vistraal.com
Support hours: Monday–Saturday, 10:00 AM – 7:00 PM IST